How does your pricing work? Is shipping included? Is there a handling charge?
You'll see the standard shipping charge that will be added to each order BEFORE you place your order! Shipping rates are for within the US (excluding Hawaii and Alaska). Alaska and Hawaii are available at an additional cost. Please email for exact charges. We do not ship to PO, FPO or APO boxes as UPS does not deliver. * We only charge extra shipping when the carrier charges us extra for a delivery.


What happens if the recipient is not home?
The carrier will leave the package in a safe place at the address. 85% of our shipments are left at the door. If we had to depend on people being home during the day, nothing would get delivered! As an alternative, we recommend that you ship to a business address if possible, as generally there is somebody there all day to receive the cheesecake.

Can I send a romantic gift to someone in a foreign country or Canada?
Not at this time.

Can I send edible gifts to someone that lives in Canada? How about Hawaii?
Unfortunately Canada has many of the same problems as international deliveries. Even though it is in North America, carriers will not guarantee delivery to even the largest Canadian cities.

Alaska and Hawaii are available at an additional cost. Please call or email for exact charges. * We only charge extra shipping when the carrier charges us extra for a delivery.

 
Will I get an order confirmation?
If you have provided us with a valid email address, you will receive an automated e-mail confirmation the day you place your order.  It will provide information on how to check the status of your order and obtain your tracking number. Please note that if the order is held in your shopping cart and it is received after our supplier cut-off time, the order will not be processed and an email will be sent to you regarding the cancellation of the order on the next business day.